Services

This document provides an overview of the most commonly used Humanities Computing services as well as some of the most commonly requested information. Tech savvy users looking for more detailed information about some of these services may want to consult the Technology section of the site. Any users who aren't sure which services might be appropriate for their need or project should feel free to contact us for recommendations.

Contact Us

Desktop Support

The Desktop Support group is the first point of contact for all issues affecting computers, mobile devices, and other equipment used by members of the Humanities Division. We provide the following services to Humanities faculty, staff, and graduate students working with faculty on research projects:

• Providing desktop support and troubleshooting for software and hardware problems
• Answering queries related to technology within as well as outside the University
• Maintaining and replacing individual computers for faculty and staff
• Offering general advice on software and hardware purchases
• Assisting in the purchase of computing equipment for faculty research projects
• Issuing loaner laptops in the case of computer malfunction
• Issuing loaner computers to visiting faculty
• Offering a data backup solution through partnership with ITS
• Providing limited support of faculty research projects
• Helping faculty and staff use resources and tools provided by Humanities Computing as well as the various services provided by ITS and other IT partners

If in doubt about where to turn for help, please do not hesitate to email us at humanities-computing@uchicago.edu or call us at 773.702.6085. We will be able to help you or direct you to the right resource.
 

File Storage

Staff & Administrative Files

Staff & administrative files are stored in UChicago Box. The primary purpose for this storage is:

• Secure sensitive data produced by administrative staff throughout the Division by removing it from local machines.
• Store all "work and work-related" files of administrative Staff.
• Streamline the sharing of data between individuals and groups across the Division.

Faculty & Research Files

Humanities Computing can help faculty determine which storage service (UChicago Box, the IT Services Vault Collaborative Storage Services, the Research Computing Center Storage Systems, etc) is most appropriate for your project.

Web Sites

Humanities Computing develops and maintains the Division's public facing web sites. This includes the Divisional site, departmental sites, and sites for events, research projects, conferences, faculty profiles, and affiliated groups. If you have any questions or comments about your Humanities website, or need a new site created for a Humanities-related group or project, please contact us.

Accessing your Humanities website

Please contact us if you are unsure what type of site you have (include the URL in your message).

WordPress based sites (Lucian)

Drupal based sites

Static HTML based sites (no PHP / CGI)

Custom hosted sites

Humanities Hosted Website Options

Degree Granting Departments

Humanities Computing hosts and maintains all websites for degree granting departments. In addition to the primary site, we also can provide smaller independent sites for departmental blogs, conferences symposia, and other events or projects that the department may be sponsoring. Most departmental websites are built on the Drupal content management system. Please contact us if you need access to edit your departmental site, need help using the software, want to make more extensive customizations to your site, want to create a new blog/conference site, or have another question or concern about departmental websites.

Faculty & Research Projects

For Humanities faculty we provide WordPress based websites suitable for personal profile and research pages, conferences & events you are organizing, and small research projects. For larger or more involved research projects or more unique personal profile needs, we also run a Drupal and more generic LAMP hosting platform. Please contact us to request a WordPress site or if you have specific needs or questions about the web hosting options for research projects.

Centers and Affiliated Groups

For Centers and other Humanities related groups we offer a Computing Affiliate Program that allows access to a number of the Division's web related hosting resources.

Calendars

For public facing calendars, the Humanities Division uses the ITS managed University of Chicago Events Calendar system. These calendars show up at the central level at events.uchicago.edu, on the Division wide calendars at humanities.uchicago.edu/calendar, and on the calendars on individual department websites. Every Humanities department has a University of Chicago Events Calendar calendar. Department coordinators and other authorized staff can add and manage events by logging in to the University of Chicago Events Calendar editing interface. If you are given an access denied error and think you should have access to edit your department's calendar please contact Humanities Computing and we'll get it figured out.

Administrative Applications

Web Applications

Humanities Computing develops and hosts web and FileMaker based administrative applications for both division wide systems and department specific ones. Our web based applications can be accessed via https://humadm.uchicago.edu using your CNetID credentials. Once logged in the Humanities administrative application server will present a list of applications that you have access to. If you believe you should have access to a specific application (especially if you've recently started) please contact Humanities Computing.

FileMaker Applications

The division also maintains FileMaker services for legacy FileMaker based applications. If you are unsure which server your application is on or need help connecting to FileMaker systems please contact the desktop support help desk.